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H2OH Sun Cruises

Mistakes to Avoid When Renting a Boat for Special Events

H2OH JOURNAL

H2OH-owned yachtsPrivate groups onlyCaptain & crew included

Plan a private yacht event with a clear guest count, the right boat, an itemized budget and Puerto Aventuras Marina arrival instructions.

YOUR YACHT. YOUR PEOPLE. YOUR DAY.

Choose your H2OH experience

Six ways to get on the water. Every charter is private and departs from Puerto Aventuras Marina.

Sunset over the Caribbean during an H2OH charter

2 HOURS

Sunset cruise

A private evening cruise with coastal views, music and time together as the Caribbean sun goes down.

What to expect

A private evening on the Caribbean with your own captain and crew. Enjoy the coastal views, music and time together as the sun goes down.

All-inclusive sunset charters include freshly prepared meals, an open bar, and your captain and crew. Enjoy music and coastal views on your own private yacht. Confirm the departure time for your date.

The Caribbean coastline at Xpu-Ha

3 HOURS

Xpu-Ha cruise

Swim, celebrate and enjoy the coastline on a private three-hour charter to Xpu-Ha with your captain and crew.

What to expect

Make the coast your celebration setting on a private three-hour charter to Xpu-Ha. Spend time together on the water, with swimming and onboard fun suited to your group.

All-inclusive Xpu-Ha charters include freshly prepared meals, an open bar, your captain and crew, and water activities available on your selected yacht. Your captain confirms swimming stops and the route for conditions on the day.

Snorkeling during a private H2OH charter

4 HOURS

InHa snorkeling cruise

Explore InHa on a four-hour private snorkeling charter, with time in the water and aboard your own yacht.

What to expect

Give your group more time to explore the Caribbean with a four-hour private charter and snorkeling at InHa. Enjoy the water, marine life and time aboard your own yacht.

All-inclusive InHa charters include freshly prepared meals, an open bar, your captain and crew, and snorkeling gear. Water toys vary by yacht; snorkeling and the final route depend on sea conditions.

A wedding celebration aboard an H2OH yacht

CELEBRATE TOGETHER

Wedding packages

Bring your wedding, reception or welcome party aboard a private yacht, with celebration details tailored to your group.

What to expect

Bring your ceremony, reception or wedding party onto a private H2OH yacht. Choose the space and atmosphere for your guest list, then plan the celebration with our team.

All-inclusive wedding charters include meals, an open bar, and your captain and crew. Compare wedding packages for menus, bar tiers, guest allowances, photography, decor and transportation.

Friends celebrating a bachelorette yacht day

YOUR BRIDE TRIBE

Bachelorette packages

Celebrate the bride with your own yacht, favorite music and time together on the Caribbean.

What to expect

Celebrate the bride with a private yacht, your favorite music and time together on the Caribbean. Choose your charter and add the celebration details that suit your group.

All-inclusive bachelorette charters include meals, an open bar, and your captain and crew. Compare packages for bar tiers, celebration extras, decor and transportation; onboard activities vary by yacht.

H2OH Family Charters in the Riviera Maya

FAMILY TIME

Family Charters

Share a private yacht day with your family. Meals, non-alcoholic drinks, captain and crew are included.

What to expect

Bring the whole family aboard your own private H2OH yacht for time together on the Caribbean. Meals, non-alcoholic drinks, captain and crew are included.

Choose the Family option on an eligible two-, three- or four-hour charter. Open bar is excluded; a cash bar or bottle service is available. Activities vary by yacht and itinerary. Tell us the number of adults and children and the ages of the children.

Prices depend on your yacht, date, group size and package. Regular all-inclusive charters include meals and an open bar; Family and Custom Series inclusions differ. Review your package and any separate fees before booking.

15Years in business
600,000Guests welcomed
5,000+TripAdvisor five-star reviews
01Choose a yachtCompare all nine →02Choose your occasionWeddings · bachelorettes · family →03Find your locationTransportation available →
CHARTER HELP

Start your inquiry

Tell us your date, group size, charter plans and where you are staying. Guests staying in Cancún, Puerto Morelos, Playa del Carmen, Puerto Aventuras, Akumal, Tulum and the Riviera Maya can inquire. Every H2OH yacht departs Puerto Aventuras Marina.

Inquiry Form

All charters depart Puerto Aventuras Marina. Choose where you are staying so our team can help with travel planning.

Enter your guest count to see suitable yachts.

Your inquiry reaches our team immediately. Verify your email using the link we send to mark your inquiry top priority. Verification is optional; we still follow up on unverified inquiries.

An inquiry does not reserve a yacht. Our team will confirm your options.

Ready to get on the water?

Choose your yacht, charter, date and extras. Check the exact product and its final terms in the Online Store before payment.

Online offer: Apply H2OHREWARDS in the promo-code field if your selected product is eligible, then confirm the reduction appears in the final total. Offers cannot be combined. Transportation and marina fees are excluded from discounts.

Online Store

Cancellation and weather policy · Puerto Aventuras Marina and transportation · Meet H2OH and the crew

A birthday, bachelorette party, wedding celebration or company outing needs more than a boat that looks good in photographs. The common mistakes are practical ones: choosing the wrong layout, overlooking the marina transfer, comparing incomplete prices or promising guests an activity that is not part of the booked itinerary.

For an H2OH event, start with two essentials: your charter is private and includes a captain and crew, and every yacht departs from Puerto Aventuras Marina. Guests staying in Tulum, Playa del Carmen or elsewhere along the Riviera Maya travel to that marina. Use the checks below to turn your event idea into a clear plan.

1. Choosing a yacht before confirming the guest list

Count everyone coming aboard, including children, before comparing boats. The number of guests included in a starting price is different from the yacht’s maximum passenger capacity. Adding people later may change both your total and which yacht is suitable.

Think about how the group will use the space, too. A seated meal, a wedding ceremony and a party with room to dance can call for different arrangements. Share the event plan and ask about seating, shade, bathrooms and boarding access on the actual vessel. Compare the H2OH fleet and guest capacities before settling on a yacht.

2. Treating every charter duration as the same outing

Choose the experience around your group’s main priority. H2OH’s standard choices include a two-hour sunset cruise, a three-hour Xpu-Ha cruise and a four-hour InHa snorkeling charter. Check the selected yacht, departure and itinerary rather than assuming an extra activity fits into any booking.

If snorkeling is essential, start with the InHa snorkeling itinerary. If the celebration itself is the focus, discuss how much time you want for a meal, speeches, photographs and time in the water. The captain confirms the route and water activities for conditions on the day.

3. Sending guests to the wrong departure point

A Playa del Carmen or Tulum yacht search does not mean boarding at a beachfront hotel, the Playa del Carmen ferry pier or a Tulum beach. H2OH charters board at Puerto Aventuras Marina. Send one set of confirmed meeting instructions to the whole group.

Provide each hotel or villa’s full address when arranging transport, especially if guests are staying in different places. The marina directions and transportation guide asks guests to arrive 20 minutes before departure. Build the hotel pickup time around that arrival, with room for traffic and group coordination.

4. Comparing only the advertised starting price

Two estimates are useful to compare only when they cover the same date, duration, guest count and package. Check the included guest allowance, additional passengers, marina fees, transportation, selected extras and any payment fees shown in your itemized total.

Use Build Your Yacht Day to put your options together. An estimate or inquiry does not reserve a yacht. Follow the booking instructions and review the final terms before treating the departure as confirmed.

5. Assuming every package includes the same food and drinks

Regular all-inclusive charters include meals and an open bar. Family Charters include meals and non-alcoholic drinks, without an included open bar. Custom Series includes captain and crew, with food and bar choices selected separately.

Confirm your package’s menu, bar arrangements and any dietary requests before inviting guests to expect a particular meal or drink. A cake, upgraded bottle service, photography or decorations should be checked against the selected package or optional extras.

6. Planning a land-based schedule around charter hours alone

The charter duration is only part of the time your guests will be away. Allow for travel to the marina, early arrival, the full charter, disembarkation and the return transfer. A yacht scheduled back at the dock at 1:00 p.m. does not put the group back at its hotel at 1:00 p.m.

Tell the team about any fixed ceremony, restaurant reservation or other event that affects your schedule. For a yacht wedding or reception, confirm the sequence of activities and any setup time before printing the itinerary.

7. Making assumptions about changes or bad weather

Read the current cancellation and weather policy and the terms of your selected booking. Ask the team to clarify date changes, guest-count changes and weather decisions before paying. Do not assume that a cloudy forecast automatically means a cancellation or refund.

Keep the organizer’s contact details current so the crew can reach the right person if arrangements need to change. Give guests a clear way to receive updates instead of circulating several versions of the plan.

8. Leaving event details until boarding

Music, speeches, decorations and the timing of a surprise matter more when everyone is already together on a moving yacht. Send a short event brief in advance: the occasion, preferred atmosphere, key moments and any requested extras.

Ask about the selected yacht’s sound system and the arrangements for bringing decorations or outside suppliers. Confirm what is approved and who handles setup; an item shown in an event photograph is not automatically included in your booking.

9. Skipping the crew briefing

H2OH is a professionally crewed charter experience. Guests do not need to plan to operate the yacht themselves. Give the crew time to explain boarding, movement around the boat and the instructions for any water activities.

Share relevant access needs when choosing the yacht and ask how boarding works on that vessel. Keep children with a responsible adult and follow the crew’s instructions throughout the outing. Questions are easier to resolve before the group is ready to depart.

10. Forgetting the final guest message

Send a simple reminder with the marina meeting instructions, arrival time, return plan and organizer’s number. Tell guests what the booked package includes and what they should bring, such as swimwear for planned water activities, a hat, sunglasses and a change of clothes.

Confirm towels and any other equipment with the team instead of assuming they are provided. Keep personal belongings together and check for phones, bags and gifts before leaving the yacht.

A short checklist before you book

  • Confirm the total passenger count, including all children.
  • Match the yacht’s capacity and layout to your event.
  • Choose the route, duration, date and departure time.
  • Review the itemized price, package inclusions and requested extras.
  • Confirm Puerto Aventuras Marina arrival and round-trip transportation.
  • Read the booking terms and share one final plan with your guests.

Ready to organize your event? Build Your Yacht Day to compare your options, or send an inquiry with your date, guest count, hotel and occasion. The H2OH team can help you choose the yacht and confirm the details.

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