What Happens if I need to cancel my yacht Charter? Cancellations due to personal inconvenience will be refunded if you give us a minimum of 14 days’ notice. Any cancellations made after this holding period, unfortunately, are non-refundable.
Our tours are generally booked for two months, five months, or even a year in advance. With such short notice, we will have an almost impossible task of filling the time slot we’ve been holding for you.
Cancellations made 14 days before departure will also be offered the option to simply keep the rate and change the date, if they so wish. Cancellations made after 14 days before departure will not be eligible and will still be charged for their original charter.
Please note: if and when re-booking your charter date we will not be held responsible for any unavailable dates.
If we cancel or change your dates due to weather conditions, mechanical failure, or other reasons beyond our control, we will re-book you at our earliest convenience. We will not, however, be responsible for reimbursing travel, accommodation, or other incidental expenses or consequential issues incurred by you.
We can help make transportations roughly 48 hours in advance.
It’s our pleasure to get you to the boat as conveniently and punctually as possible, but with other bookings, it’s hard to guarantee additional vans within 24 hours or less of a tour departure.