Skip to content
SAVE 15% ONLINE · CODE H2OHREWARDSBOOK ONLINE
H2OH Sun Cruises

Yacht Charter Safety: Questions to Ask Before You Board

H2OH JOURNAL

H2OH-owned yachtsPrivate groups onlyCaptain & crew included

Ask safety questions before choosing a yacht, not only when you arrive at the dock. The useful answers concern the named vessel, your passengers and the activity you want to do. A photograph, private booking or reassuring description cannot establish that a particular trip is suitable for everyone. This is a passenger-planning checklist, not an […]

YOUR YACHT. YOUR PEOPLE. YOUR DAY.

Choose your H2OH experience

Six ways to get on the water. Every charter is private and departs from Puerto Aventuras Marina.

Sunset over the Caribbean during an H2OH charter

2 HOURS

Sunset cruise

A private evening cruise with coastal views, music and time together as the Caribbean sun goes down.

What to expect

A private evening on the Caribbean with your own captain and crew. Enjoy the coastal views, music and time together as the sun goes down.

All-inclusive sunset charters include freshly prepared meals, an open bar, and your captain and crew. Enjoy music and coastal views on your own private yacht. Confirm the departure time for your date.

The Caribbean coastline at Xpu-Ha

3 HOURS

Xpu-Ha cruise

Swim, celebrate and enjoy the coastline on a private three-hour charter to Xpu-Ha with your captain and crew.

What to expect

Make the coast your celebration setting on a private three-hour charter to Xpu-Ha. Spend time together on the water, with swimming and onboard fun suited to your group.

All-inclusive Xpu-Ha charters include freshly prepared meals, an open bar, your captain and crew, and water activities available on your selected yacht. Your captain confirms swimming stops and the route for conditions on the day.

Snorkeling during a private H2OH charter

4 HOURS

InHa snorkeling cruise

Explore InHa on a four-hour private snorkeling charter, with time in the water and aboard your own yacht.

What to expect

Give your group more time to explore the Caribbean with a four-hour private charter and snorkeling at InHa. Enjoy the water, marine life and time aboard your own yacht.

All-inclusive InHa charters include freshly prepared meals, an open bar, your captain and crew, and snorkeling gear. Water toys vary by yacht; snorkeling and the final route depend on sea conditions.

A wedding celebration aboard an H2OH yacht

CELEBRATE TOGETHER

Wedding packages

Bring your wedding, reception or welcome party aboard a private yacht, with celebration details tailored to your group.

What to expect

Bring your ceremony, reception or wedding party onto a private H2OH yacht. Choose the space and atmosphere for your guest list, then plan the celebration with our team.

All-inclusive wedding charters include meals, an open bar, and your captain and crew. Compare wedding packages for menus, bar tiers, guest allowances, photography, decor and transportation.

Friends celebrating a bachelorette yacht day

YOUR BRIDE TRIBE

Bachelorette packages

Celebrate the bride with your own yacht, favorite music and time together on the Caribbean.

What to expect

Celebrate the bride with a private yacht, your favorite music and time together on the Caribbean. Choose your charter and add the celebration details that suit your group.

All-inclusive bachelorette charters include meals, an open bar, and your captain and crew. Compare packages for bar tiers, celebration extras, decor and transportation; onboard activities vary by yacht.

H2OH Family Charters in the Riviera Maya

FAMILY TIME

Family Charters

Share a private yacht day with your family. Meals, non-alcoholic drinks, captain and crew are included.

What to expect

Bring the whole family aboard your own private H2OH yacht for time together on the Caribbean. Meals, non-alcoholic drinks, captain and crew are included.

Choose the Family option on an eligible two-, three- or four-hour charter. Open bar is excluded; a cash bar or bottle service is available. Activities vary by yacht and itinerary. Tell us the number of adults and children and the ages of the children.

Prices depend on your yacht, date, group size and package. Regular all-inclusive charters include meals and an open bar; Family and Custom Series inclusions differ. Review your package and any separate fees before booking.

15Years in business
600,000Guests welcomed
5,000+TripAdvisor five-star reviews
01Choose a yachtCompare all nine →02Choose your occasionWeddings · bachelorettes · family →03Find your locationTransportation available →
CHARTER HELP

Start your inquiry

Tell us your date, group size, charter plans and where you are staying. Guests staying in Cancún, Puerto Morelos, Playa del Carmen, Puerto Aventuras, Akumal, Tulum and the Riviera Maya can inquire. Every H2OH yacht departs Puerto Aventuras Marina.

Inquiry Form

All charters depart Puerto Aventuras Marina. Choose where you are staying so our team can help with travel planning.

Enter your guest count to see suitable yachts.

Your inquiry reaches our team immediately. Verify your email using the link we send to mark your inquiry top priority. Verification is optional; we still follow up on unverified inquiries.

An inquiry does not reserve a yacht. Our team will confirm your options.

Ready to get on the water?

Choose your yacht, charter, date and extras. Check the exact product and its final terms in the Online Store before payment.

Online offer: Apply H2OHREWARDS in the promo-code field if your selected product is eligible, then confirm the reduction appears in the final total. Offers cannot be combined. Transportation and marina fees are excluded from discounts.

Online Store

Cancellation and weather policy · Puerto Aventuras Marina and transportation · Meet H2OH and the crew

Ask safety questions before choosing a yacht, not only when you arrive at the dock. The useful answers concern the named vessel, your passengers and the activity you want to do. A photograph, private booking or reassuring description cannot establish that a particular trip is suitable for everyone.

This is a passenger-planning checklist, not an inspection certificate or a replacement for the captain’s briefing. All H2OH charters depart from Puerto Aventuras Marina.

Before booking: discuss the people coming

Give the team the full passenger count, including infants, and children’s ages. Explain any assistance needed for boarding, stairs, moving around the yacht or getting back aboard after swimming. Ask about seating, shade and bathroom access on the particular vessel rather than relying on the fleet’s largest yacht.

Discuss swimming experience honestly. Snorkeling, swimming and a high-dive platform are different activities; one person’s comfort with a pool does not establish suitability for every sea activity. Staying aboard is an option to plan for, not a failure to participate.

Ask about the crew and equipment

Question What you need to understand
Who operates this yacht? The captain and crew arrangements, relevant qualifications and whom to contact with concerns
What equipment fits our group? Life-jacket sizes and fitting for adults and children, and equipment for the booked activity
How do guests enter and leave the water? The designated access, assistance available and any limitations
How are problems handled? How to alert the crew and follow their emergency directions
What happens when conditions change? Who makes the operating decision and which booking terms apply

Ask the operator for clarification or relevant documentation when needed. Do not treat this checklist as proof that a particular license, inspection, certification or item of equipment has been verified.

At boarding: give the briefing your attention

Arrive 20 minutes before departure, following any additional instructions in your confirmation. H2OH’s company rules set out check-in and guest conduct. Tell the crew about a practical concern before the yacht leaves rather than assuming it can be resolved underway.

Ask the crew to show you the life jacket appropriate for you, when to wear it, permitted guest areas and the way to raise an alarm. Listen before music, photographs or celebration activities begin. Move carefully, use available handholds and keep bags out of access routes.

During water activities: keep supervision explicit

The American Red Cross swimming guidance calls for close, constant adult attention to children, even in shallow water or with a lifeguard present. It also explains that flotation toys and life jackets do not replace supervision. Agree which accompanying adult is watching each child, without distractions.

Follow the crew’s decisions about entering the water, boundaries, equipment and returning aboard. Do not swim alone, jump from an undesignated place or use a high-dive platform without the crew’s permission and instructions. Let the crew know promptly if someone feels unwell, anxious or unable to continue an activity.

Weather decisions and refund terms are separate

A sheltered marina or a favorable forecast is not a guarantee of conditions along the route. Do not choose a month or a morning departure on an assurance of calm water. The captain determines what is appropriate on the day.

Read the applicable cancellation and weather policy before payment. An operating decision, a guest’s request to return and a qualifying cancellation can have different consequences. Ask the team to resolve questions about your booking; a blog should not promise a refund outside those terms.

Prepare the right request

Compare Family Charter options or reef-snorkeling itineraries according to the actual group. A package name is not a universal safety or child-suitability rating.

Prepare an estimate for a suitable yacht and send the team any essential participation or access questions before reserving. Keep the answers with your confirmation and follow the crew’s instructions throughout the outing.

Continue planning your charter

WhatsAppChat with us

Ask Captain Mack

Automated charter guide · H2OH website information

Meet the H2OH yachts

Actual fleet photographs. Select a yacht to explore its charter details.

Meet your AI Captain Mack

Ahoy! Ask me about your yacht day.

How to use Captain Mack

Choose Type a question to get started.

Live Avatar Coming Soon...